The Secrets of Dental Office Management” was a full-day seminar held on March 26, 2023, in Toronto. It focused on equipping dental professionals with strategies to improve the management and profitability of their practices. The event covered topics such as:

1. Practice review and realignment for 2023 by Linda Anderson

2. Auditing and handling complaints by Dr. Chris Swayze

3. Digital marketing and IT solutions by Ozhan Asi and Ali Zare

4. Hiring and retaining associate dentists by Kimberly Pacula

5. Tax and insurance strategies by Ali Basiri

6. Business intelligence and AI for dental profitability by Mona Vahab

7. Case presentation and internal marketing by Dr. Boris Pulec​

The event reviewed the foundational principles of the All-on-4® concept, covering biomechanical advantages and recent advancements in the technique. Special attention was given to new implant products developed to handle challenging cases, such as atrophic maxillae (upper jaws with bone loss), using zygomatic and short implants. Clinical examples were used to demonstrate how these innovations improve success rates in complex cases​.