In the digital age, understanding and effectively managing your online presence is paramount for any business aiming to thrive. Google My Business (GMB) is a powerful tool that enables companies to manage their online presence across Google’s various platforms, including search and maps. Moreover, customers can find you and learn about your business by verifying and editing your business information. In this blog post, we will guide you through adding a user to your Google My Business account and explain user roles and how to manage them effectively.
What is Google My Business?
Google My Business is a free tool offered by Google to assist businesses in managing their online presence across the search engine and its growing portfolio of utilities. When customers search for your business or similar businesses, GMB ensures that the correct information appears. Moreover, this includes your business name, location, hours, photos, and reviews. Additionally, it is an essential aspect of local SEO that attracts more customers by providing relevant information about your company.
How to Add User to Google My Business?
Adding a user to your GMB account simplifies the management process, mainly if multiple individuals are responsible for different aspects of your business’s online presence. Moreover, here are the detailed steps to add a user:
Step 1: Sign in to Google My Business
First, sign in to your Google My Business account. Visit the GMB homepage and select the ‘Sign In’ button in the top right corner. In addition, use the credentials associated with your business account.
Step 2: Select the Location
If you manage multiple locations, you must choose the correct business location. From the dashboard, click on the location you want to manage. Additionally, this will open the management interface for that specific location.
Step 3: Navigate to User Management
Once you have entered the management interface for your selected location, locate the ‘Users’ tab. This tab is in the menu on the left side. To open the user management panel, click on ‘Users.’
Step 4: Add New User
The user management panel contains a list of current users and their roles. Click the ‘Invite new users’ button to create a new user. Furthermore, you will be prompted to enter the new user’s email address and choose a role from the dropdown menu. In addition, the available roles are Owner, Manager, and Site Manager. After entering your email address and selecting the appropriate role, click’ Invite.’
Step 5: Confirming User Addition
After sending the invitation, the invited user will receive an email containing a link to accept it. They must click this link and follow the instructions to confirm their addition to your GMB account. Once they’ve approved it, their role will be activated, and they can manage the business information according to the permissions.
Types of User Roles in Google My Business
- Owner: The Owner has the most control over the GMB account and has full access to all GMB features, including adding and removing users, editing all business information, responding to reviews, and more.
- Manager: A Manager can do almost everything an Owner can except add or remove users. Moreover, managers can update business information, respond to reviews, and use most GMB features to manage the business’s online presence.
- Site Manager: The Site Manager’s role is more limited. They can read and respond to reviews and update certain business information, but they need access to all the features available to Managers and Owners. This position is ideal for members who require limited access to manage specific aspects of the business profile.
Managing and Removing Users
To change a user’s role, go to the ‘Users’ tab and select the user you want to modify. Select the new role from the dropdown menu and save your changes. Moreover, the user’s permissions will be immediately updated.
If you need to remove a user, go to the ‘Users’ tab, click on the user you want to remove, and then select ‘Remove.’ Confirm the action, and the user will no longer be able to access your GMB account.
Final Thoughts
Understanding how to add and manage users in Google My Business is a powerful tool that empowers you to manage your online presence effectively. Whether you’re adding new users, changing roles, or removing access, these steps will help you keep control of your Google business information. If you require additional assistance or professional help with managing your Google My Business account, please get in touch with TASProMarketing in Richmond Hill, Ontario. We are here to help you improve your online presence and reach more customers.